The Omega Blog

An I.T. department, or an information technology department, is there for the rest of your staff any time a technological problem arises. Such as with your computer, printer, phone, server, network, applications, and more. They are the people you call to solve your problems and get you back up and running again.

The above is what most people associate the I.T. department with. However, this is only the front-end and many people in the organization don’t see everything the I.T. department does behind the scenes.

Without the tasks getting accomplished that most people don’t see or realize tech professionals do, your organization would not run as smoothly, efficiently, and safely as it does. So what does an I.T. department actually do? Let’s talk about it below.

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The word transparency has been thrown around in every industry, meaning something slightly different to each person that uses or reads the word. However, at the core transparency, no matter the industry, means something can be “distinctly seen”, according to a definition from Oxford. Or simply put, something is directly visible.

And when it comes to your business, you want to have direct visibility into all that encompasses daily operations. So what is digital transparency vs. business transparency vs. transparency with your I.T.? And what are the benefits of a transparent business? Let’s take a closer look at each.

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An I.T. strategy is more than just a plan for upgrading your technology. Yet, it lays out how your business will use I.T. for overall growth and development.

Think about it this way. Technology plays a role in every aspect of your business. From HR, Marketing, R&D, Operations, Strategy, Accounting, Customer Satisfaction/Interaction, and so on.

With all of the overlap, it’s important to have an effective I.T. strategy to see that success across the board. Without one, growth can be halted because needs are not met and visions are misaligned.

Alright, let’s dive into five reasons why your I.T. strategy may be ineffective.

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Backup and disaster recovery are like a superhero and sidekick; one saves your data from a disaster while the other helps to ensure a smooth return to normal operations. In this case, backup is the superhero, and disaster recovery acts as the sidekick. Both of these are necessary to protect and secure your data while allowing you to worry about one less thing on your busy plate.

And if you’re thinking a data disaster won’t happen to you, think again. No one is safe from a cyberattack, employee mistakes, fires, floods, or other natural disasters. Not to mention, 93% of companies without a disaster recovery solution who suffer a major data disaster are out of business within one year.

You’re not going to let that happen to you, are you?

Let’s take a more in-depth look at what each means and the benefits of using them.

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Managed I.T. is the services outsourced to a third-party which include the management of technology and other key I.T. maintenance responsibilities. This is usually done by a managed service provider.

A managed service provider (MSP), is a company that remotely manages its clients I.T. infrastructure. From their servers, firewalls, routers, switches, end-user systems, and so forth. When an end-user is experiencing a problem or has a question about their technology, they can call into their MSP’s help desk for support. When the problem can’t be handled remotely, a field service technician can come on-site and resolve the issue.

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After a few months of working from home, heading back to the office is exciting! But before we just throw (hopefully, not literally) our laptops, monitors, keyboards, and mice into our car for the journey back to their home in the office, we should take the proper precautions to ensure a safe return.

Let’s take a look at a few items below for a safe digital and physical return. Also, don’t miss the What Didn’t Work When WFH and How You Can Fix It Cheatsheet at the end.

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What exactly does I.T. mean to you? Not just what the I and T stand for, but what the term information technology means to your business. For some, it could mean taking care of common computer, printer, WiFi issues and for others it’s managing their entire network of devices, preventing and detecting vulnerabilities, backups, communication solutions, and developing proactive plans for scalability. Not to mention a combination of anything in between. Whatever the case may be for your business, it’s no question that I.T. should be a top priority and handled properly.

There are many ways companies handle their I.T. needs. Let’s take a look at five ways below.

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