TWO ALL-INCLUSIVE PLANS
ONE FLAT-RATE MONTHLY FEE
CUSTOMIZABLE TO FIT YOUR BUSINESS
As an Omega client, your business only pays one flat-rate, monthly fee. Our rates are based on “seats”, which can be defined as the number of workstations that you have in your office. You will never have to worry about how many times we come on-site, hours of service, project work, or anything. The only time your price will increase or decrease will be based on if you add or remove employees.
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PROCARE LITE VS. PROCARE FULL PLANS
We can help you choose the plan that works best for your business and if needed, customize it to fit. Our ProCare Full plan comes with a complete hardware refresh and our ProCare Lite plan does not. That's the only difference.
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Complete Hardware Refresh |
• Desktop or Laptop • Monitors • Docking Station • Mouse & Keyboard |
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Network Equipment |
• Server(s) • Network Attached Storage • Switches • Access Points |
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VoIP Phone System |
• Desk Phone & Headset • Web & Mobile Apps • System Management • Cloud or Locally Hosted • Voicemail & Faxes to Email |
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Unlimited I.T. Support |
• Local Service Desk • On-Site Support • After Hours Technician • Loaner Equipment • Project Management • Vendor Management |
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Key Systems & Software |
• Business Apps Suite • Remote Access Software • Latest Operating System • Omega Portal |
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User Management |
• Secure Email & Calendar • Active Directory • Add & Remove Users • Security Distribution Groups • Permissions Management • Drives & Printer Mapping • Spam Filtering • Password Policies |
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Performance Monitoring |
• Firewall Management • AV & Patch Verification • Deploy Remote Updates • Failover Testing • Preventative Maintenance |
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Backup & Disaster Recovery |
• Scheduled Data Backups • Cloud Replication • Private Cloud Hosting • Recovery of Individual Files • Remediate & Restore Data • Disaster Planning |
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Security Awareness |
• Staff Training Resources • Simulated Phishing Emails • Monthly Security Campaigns • Security Operations Team |
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Threat Detection & Response |
• 24/7/365 Security Monitoring • Real-Time Threat Alerts • Internet Content Filtering • Threat Remediation • DNS Blocking • Endpoint Protection Platform |
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Information & Identity Protection |
• Drive Encryption • ID Verification for Requests • Two Factor Authentication • Password Manager |
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Digital Transparency |
• Service Desk Statistics • Supported Device Report • Documentation Access • SLA Reporting • Network/DNS Reports |
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Technology Consulting |
• I.T. Strategic Roadmap • Quarterly Business Reviews • Solution Engineering • Third Party Audits |