Your agency deserves more

Over the last year and a half we have been working closely with agencies around Michigan to develop an I.T. offering that is designed specifically for the insurance industry.

 
 
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The Modern Agency is all about you. No longer do we want you or your agents spending hours on the phone with a vendor that never solves your problems or dealing with complex I.T. issues when you have no idea where to start. We understand there are unique challenges you face when handling personal and commercial lines as well as employee benefits.


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THE MODERN AGENCY GUIDE

 
The Modern Agency Is About You
 
 

 
 

Why Omega?

At Omega we are extremely knowledgeable in both HIPAA and record-keeping requirements--that must be considered to stay up-to-date with the changes in regulations. We also understand that your needs are complex with a lot of moving parts; including various carrier sites, printing/scanning requirements, client retention and so much more. That's exactly why we created The Modern Agency offering.


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INSURANCE SECURITY: THE BASICS GUIDE

 

NUMBER OF MICHIGAN AGENTS SUPPORTED BY OMEGA SINCE 2015

The Modern Agency Is About You
 
 

 

Managed I.T. for Insurance

The Modern Agency is exactly what it sounds like. The updating and modernization of your agency. It’s a full concept that we developed with like agencies in mind. As an I.T. provider, we want to see our current customers (and future ones) operating at the most optimal level, because when our insurance agencies function at the highest technological standard, their customers are serviced well and the cycle comes full circle. Customer experience, effective processes, security, and management are aspects of a successful agency under the Modern Agency offering.


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INSURANCE TECHNOLOGY GUIDE

 

Modernize Your Agency

An All-Inclusive Service offering

24/7 MICHIGAN SERVICE DESK with an extensive knowledge base on all AMS software

OFFICE 365: The office suite is included in our cost so your team can work effectively wherever you are.

VENDOR MANAGEMENT: We work with your AMS whenever there is an issue so you or your employees don’t have to waste time on the phone.

COMPLETE SYSTEM UPGRADES: Equipment is included in our Full package at no extra cost. So, you can stay up to date without breaking the bank (Computers, Laptops, Monitors, Servers, Switches, Access Points, etc.)

SECURITY: 43% of all cyber-attacks target SMB’s (SCORE) and that is only increasing. We make sure your agency is protected from all angles by providing DUO 2FA, Employee Phishing Training, Content filtering, Symatec Endpoint Protection & more.

UNLIMITED ONSITE VISITS: We have field service technicians across the state of Michigan that are ready to help whenever there is an issue at your office.

And so much more!